Copyright, legal statement and database rights
All content and compilation of such content included on the Website, such as text, graphics, logos, button icons, images and software is the property of Bulbul ApS or its content suppliers and is protected by Danish copyright and database right laws.
You may not extract and/or re-utilize parts of the contents of the Website without Bulbul ApS’s express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilization of any substantial parts of this Website. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this Website.
Warranty
Bulbul products come with a 24 month guaranteed warranty. For an exact period relating to your product, and the terms and conditions thereof, please see the individual warranty card that came in the giftbox with your watch.
Bulbul Watches are warranted to the original consumer/purchaser against breakage and or malfunction under normal use due to defects in material or production. The 2-year Limited Warranty includes all components and craftsmanship of the movement and watchcase.
The warranty does NOT cover:
• Battery (if any), crystal, strap, or bracelet.
• Damage resulting from improper handling, lack of care, accidents or normal wear and tear.
• Self-inflicted unnecessary water damage.
Defective watches covered by the 2-year Limited Warranty will be repaired at our cost or replaced with a new identical watch at our cost if repair is not commercially possible. The warranty is invalid if the watch is misused, abused, tampered with, or taken apart, or if the timepiece is repaired by an unauthorized entity.
For any further questions please contact: contact@bulbul.dk
For warranty work:
Kindly contact: contact@bulbul.dk , before initiating the procedure, please include the following in your email:
a. Your name
b. Mailing address (street, city, state, zip code)
c. Daytime phone number
d. Email address
e. A short explanation of the defect
f. A photo of the defect
g. Proof of purchase (invoice and/or warranty card)
Once Bulbul Watches has reviewed your inquiry (this usually takes more than 48 hours), and we have approved the warranty work we will ask you to securely pack your watch in a postal package. You, the customer, will pay for the return shipment and we advise using an established international courier service (UPS, Fedex, TNT, DHL etc.) to minimize the risk of the watch being lost during transportation.
In most of the cases the repair will be completed within 1-2 weeks after receipt. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times. Bulbul Watches covers the return shipment and repair or replacement for warranty work.
Returns
Bulbul ApS gladly accept return of items bought at www.bulbulwatches.com. You have to return the merchandise no later than 14 days from the product is received. We do not accept items that have been worn, altered, and/or are incomplete. As soon as we have received the returned items and they have undergone a quality control check we will refund your credit card. We only credit the card that was used to purchase the items, in that way we can limit the use of stolen credit cards. Please keep your postage receipt as a proof that the package was sent. You, the customer, will pay for the return shipment and we advise using an established international courier service (UPS, Fedex, TNT, DHL etc.) in order to minimize the risk of the watch being lost during transportation. Note that you must advise us on email before sending any returns, otherwise we may reject it.
Return address:
Lindholts
Sportsvej 6
DK-8930 Randers
Denmark
Att: Return
Our contract
When you place an order to purchase a product from the Website, we will send you an email confirming receipt of your order and containing the details of your order plus shipping information. All orders will be shipped by mail (national) or parcel delivery service (overseas). Bulbul ApS will retain ownership of the products until full payment has been made by you and been received by Bulbul ApS. Bulbul ApS reserves the right to hold any orders prior to shipping for security review.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our Website, policies, and these Terms and Conditions at any time. Your usage of the Website and your orders will be subject to the policies and Terms and Conditions in force at the time that you use the Website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.
Events beyond our reasonable control
Bulbul ApS will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.